They certainly don't know how to take care of their players - and I am a player. Well, I did see a host, and when I asked her for a card, she said she would email me her particulars. I was told to come in if I needed specific basic questions answered from the rewards employees and when I did come in again, the rewards supervisor said I needed to speak with a casino host to get answers. Also, you can't get any info on the phone. I even had 3 different people comment on the number of points I was accumulating and how I must be a high roller (so they figure I'm carrying a lot of money and would be a good target). However, if you did win a jackpot I would feel very uncomfortable and since so many people are just hanging around and watching you, good luck getting out of the parking lot with your money.

They are also even tighter than the Indian casinos. As far as the slots are concerned, they do have quite a few, but they are crammed into a very small space and the rows and aisles are much too close together. The man that got attacked was a stranger to his attacker and they say it was totally random and unprovoked - so nobody is safe. As I passed one group of people, I heard one of them say they just saw someone winning some money and that they would be a good person to rob. They have a lot of people just coming in and getting the free sodas, coffee, etc. MGM states that they encourage people to come down even if they don't wish to gamble, so I guess they brought this on themselves, but it certainly didn't make me feel safe. When I went to the casino, I felt very uneasy as there were more people just hanging around watching the players. If you have any doubts about that read the article about the gentleman from New York who was brutally assaulted in the casino at 4:40 P.M. I know this is an extremely bad neighborhood, but thought that the casino would be well secured and supervised, but it is not. To begin with I did give it a good try - I went on four different occasions at different times during the day and night to check out the situation. I have been going to Foxwoods and Mohegan since the first day they both opened and the smoke (and smell) is unbelievable if you are a non smoker. However, the only thing I can say on the plus side is that it is smoke free.

Like everyone else, I was excited to go to the new casino as it would save about an hour drive time off going to the Connecticut casinos.

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